The Missing Piece in Your Business Story

Business owners are often encouraged to define their “why.” In fact, ever since Simon Sinek’s famous TED Talk, business pros have been asking themselves: Why do I do what I do? Why does my business exist? Why should customers care? Those are useful questions, but they can also lead to broad answers that sound suspiciously […]

How to Harness the Power of Your Reviews to Increase Sales

A good review is a sales team member you didn’t have to train, pay, or gently remind to update the CRM. It’s also the most brilliant marketer you have. Hopefully you’re already collecting positive reviews. But it’s likely you read them, feel good for 12 seconds, and then they sit quietly on Google, Facebook, Yelp, […]

Stop Posting Random Content: How to Build a Social Media Plan That Actually Brings People In

Here’s a question most business owners and nonprofit directors don’t want to sit with: Is your social media actually working? Not “are you posting?” — most people are posting. But is it bringing customers through your door, donors to your cause, volunteers to your events? Or is it just filling space, something you do because […]