We’re fast approaching the time of year where it can feel like you’re running a marathon on a tightrope. Customers need attention. Promotions are queued up to be launched (or designed). Your inventory is giving you nightmares and you have huge goals for the end of the year. And you’re supposed to stay cheerful, strategic, […]
You’ve heard the old saying “You never get a second chance at a first impression.” For businesses, that isn’t just a cliché, it’s reality. Customers size up a business long before they make a purchase and often before anyone on your team even says hello. Those first 10 seconds set expectations, shape decisions, and influence […]
Everyone is telling you that you should be doing something with AI for your business. Every newsletter, podcast, and conference talk seems to assume you’re already knee-deep in implementation. Meanwhile, you’re stuck at square one (or just using it to write an email here or there), overwhelmed by options and uncertain where to begin. Welcome […]
👉 Increasing Lifetime Value (LTV). Here’s the truth: Most small business owners try to scale by chasing more customers. But the fastest way to $1M is often not getting more people in the door — it’s getting more value from the customers you already have. Why LTV Matters Think about it this way: If each customer is worth […]
Maybe you can’t afford a celebrity endorsement like Taylor Swift, but there are still plenty of lucrative opportunities to do something on a local scale. Influence marketing is changing. While businesses once chased celebrity endorsements and mega-influencers with millions of followers, smart companies are discovering that their most powerful brand ambassadors might already be customers […]
When you think of YouTube, you might imagine viral cat videos, makeup tutorials, or elaborate product reviews from massive online brands. But for local brick-and-mortar small businesses, YouTube isn’t just entertainment—it’s a powerful, often overlooked, marketing tool that can bring your storefront to life and attract new customers! In a world increasingly driven by video […]
Has this happened to you? Whether online or in-person, there’s a customer who lingers, hesitates. They’re eyeing your item or menu. They’re asking questions about it. You think they’re going to buy and then they walk away or abandon their online cart without making a decision. They don’t say no, they just don’t say yes. […]
Social media is filled with perfect lives—you don’t see the dirty dishes in the sink, or the tears shed. You see the wins and the brags. The same is true of many social media accounts for business. As business owners we want to show our best selves. Anything less is weak and unappealing. Or is […]
Whether you are starting your own business or reporting to someone else, you can be the leader you want to be with just a few changes to your weekly routine. All it takes is a little awareness. Before we get into the routines you can incorporate into your week, it’s important to understand that it […]
It feels like articles about holiday spending in recent years have all started with the same intro—costs are up, consumers are looking for value. While this year is no different, there are a few parts of the consumer landscape that present a unique set of challenges for small businesses. According to the latest BizInsure holiday […]
