Want to attract and bring back local shoppers to your retail store. Here are five quick ways Deb & Becky from Save Your Town say you can accomplish this.
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Offer items that can’t be bought online. Locally-produced items, personalization and special services give you an advantage.
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Be your best small retail self. Know your product better than anyone. Give outstanding service. Be open later hours when customers are available.
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Focus on experience, enjoyment and meaning. Customers want to know their purchases matter.
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Use online retail’s own tools against them. Try automatic orders, delivery, and better recommendations.
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Add more technology to be more human. Use tablets to improve your service. Teach customers how to buy from you through Alexa and Siri.
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